Privacy Policy

Last updated: April 2026

1. Information We Collect

ProVisionI ("we", "us", "our") collects personal information that you voluntarily provide when you contact us, request a quote, or use our services. This may include your name, email address, phone number, business name, and details about your security requirements.

For surveillance services, we collect and process video footage, audio recordings, and related metadata from cameras and sensors deployed at client sites, as authorized by our service agreements.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes
• Deliver and improve our security and technology services
• Communicate with you about your account and services
• Comply with legal obligations and law enforcement requests
• Protect the safety and security of our clients and their properties

3. Data Storage and Security

All personal data and surveillance footage is stored using industry-standard encryption. Video storage solutions are PIPEDA-compliant and available in both cloud-based and on-site configurations as specified in individual service agreements.

We retain surveillance footage for the duration specified in your service agreement, after which it is securely deleted unless required for an ongoing investigation or legal proceeding.

4. Information Sharing

We do not sell or rent your personal information. We may share information with:

• Law enforcement agencies, when required by law or in connection with active security incidents
• Service providers who assist in delivering our services, bound by confidentiality agreements
• Your designated contacts, as specified in your service agreement

5. PIPEDA Compliance

ProVisionI operates in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA). You have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at admin@provisioni.ca.

6. Cookies and Analytics

Our website uses Google Analytics to understand how visitors interact with our site. This service may use cookies to collect anonymous usage data. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

7. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.

8. Contact Us

If you have questions about this privacy policy or our data practices, contact us at: